Effective Date: 4 July 2026

At Ercon Handyman, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our website or contacting us.

Who We Are

Ercon Handyman

Website: www.erconhandyman.co.uk

Email: [email protected]

Phone: +44 7830 325362

Address:
155 Dulwich Road
London
SE24 0NG
United Kingdom

Information We Collect

When you contact us or use our website, we may collect:

Your name

Email address

Telephone number

Property address (where applicable)

Details about your enquiry or requested service

Photos or documents you choose to send us

Information collected through cookies and website analytics

Device, browser and IP address information used for website security and performance

We only collect information necessary to provide our services and improve your experience.

How We Use Your Information

Your information may be used to:

Respond to enquiries

Provide quotations

Arrange appointments

Deliver our handyman and decorating services

Communicate about your booking

Improve our website and customer service

Maintain business records

Meet our legal obligations

We will never sell your personal information.

Marketing Communications

With your permission, we may occasionally send you:

Seasonal offers

Home maintenance tips

Company news

Service updates

Promotional campaigns

You can unsubscribe at any time by following the unsubscribe link in our emails or by contacting us directly.

Sharing Your Information

We only share information when necessary with trusted providers such as:

Website hosting providers

Email providers

Payment processors

IT support companies

Professional advisers

Government authorities where legally required

All third parties are expected to protect your information securely.

Data Security

We use appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration or loss.

Although no internet transmission is completely secure, we continuously work to safeguard your data.

Data Retention

We retain personal information only for as long as necessary to:

Complete the requested work

Meet legal obligations

Resolve disputes

Maintain business records

Once no longer required, your information is securely deleted or anonymised.

Cookies

Our website uses cookies to:

Improve website performance

Analyse visitor behaviour

Remember user preferences

Improve the overall browsing experience

You may disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

Third-Party Services

Our website may use trusted third-party services including:

Google Analytics

Google Maps

Google Business Profile integrations

Social media platforms

Embedded content from trusted providers

These services may collect information according to their own privacy policies.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

Request access to your personal information

Correct inaccurate information

Request deletion of your data where applicable

Restrict or object to processing

Request a copy of your personal data

Withdraw consent at any time where consent applies

To exercise any of these rights, please contact us using the details below.

Customer Photos & Before / After Images

With your permission, we may photograph completed work for:

Portfolio purposes

Website content

Social media

Marketing materials

We will never intentionally publish images that identify you or your family without your consent.

Quotes & Estimates

All quotations provided through our website, email, phone or messaging platforms are estimates based on the information available at the time.

Final pricing may vary depending on:

Site inspection

Scope of work

Materials required

Property condition

Access

Parking

Additional work requested

Any changes will always be discussed with you before work proceeds.

Website Use

The content on this website is provided for general information only.

While we make every effort to keep information accurate and up to date, Ercon Handyman makes no guarantee that all information will always be complete, current or error-free.

Using this website does not create a contractual agreement between you and Ercon Handyman until a quotation or booking has been accepted.

External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security or content of external websites.

Contact Forms

When you complete a form on our website, you consent to Ercon Handyman using your information to:

Respond to your enquiry

Prepare a quotation

Arrange appointments

Provide the requested services

Your information will only be used for legitimate business purposes.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, business operations or website functionality.

The latest version will always be available on this page.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

Ercon Handyman

Website:
www.erconhandyman.co.uk

Email:
[email protected]

Phone:
+44 7830 325362

Address:
155 Dulwich Road
London
SE24 0NG
United Kingdom

Your Consent

By using this website, submitting a contact form, requesting a quotation or contacting Ercon Handyman by phone, email, WhatsApp or other communication channels, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described above.

Thank you for trusting Ercon Handyman.

We are committed to protecting your privacy while providing reliable, professional handyman and property maintenance services throughout South East London.